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Services

Printer and scanner support

Printing and scanning depend on the device, computer, network and software working together. A short description of what works and what fails helps narrow the problem.

Setup and connection issues

We can help connect a printer or scanner, check its software and work through errors when a device stops appearing on your computer.

Useful details to share

Tell us the printer or scanner model, whether it uses USB or Wi-Fi, and whether other computers can print. Include the exact message shown on the device or computer.

Quick checks

  • Check that the device is powered on and has paper or supplies.
  • Try a test page from the device itself if available.
  • Avoid sending scanned sensitive documents through the form.

Your service-request information

We ask for your contact details, the type of help you need and a description of the issue so Drusus Technologies can respond to your request.

Requests are processed by Cloudflare and sent to support@drusustechnologies.com through Resend. A receipt may be sent to your email address. When backup storage is configured, a copy of the request is kept in Cloudflare KV for up to 30 days. Cloudflare Turnstile helps check for automated submissions.

Please do not send passwords, payment information or sensitive documents through this form. The website stores your language preference in your browser. Google Analytics helps us understand website usage.

For questions about information you have submitted, contact support@drusustechnologies.com.